FAQs

WHICH CUSTOMERS DOES THIS WEBSITE AIM FOR?
Amelie's website is created for our international customers.
For our Vietnamese customers, we will have our staff help you on our official Instagram page. Please leave us a direct message on our Instagram: @ameliee_official

WHICH PAYMENT METHOD AND WHICH CURRENCY DO WE USE?
Everything is priced in USD.
For now, Amelie only accept the payment through Paypal.

TAXES & CUSTOMS FEES?
The price of our product is listed in USD, which has already included taxes. You may be charged for import duties by your local customs authority when your package arrives into your country. The rates vary depending on the value of the goods, what they are made of and where they are made (All countries have different rules regarding this so we are unable to tell you exactly what duties you may be required to pay as this is determined on import by local customs officials). You will not always be required to pay for it, but it is important that you make yourself aware of the duties that apply in your country in case you are charged to avoid any surprises.
Note: If you decide not to pay the customs fees or import duties and choose to reject the package, you will not be refunded for your order.